The number of layers of management and supervision existing in an organisation.

• A. Span of Control
• B. Levels of Hierarchy
• C. Organizational Width
• D. Chain of Command

Answer: (B)

This question tests understanding of levels of hierarchy, which describe how many layers of management and supervision exist in an organization. It measures the depth of the organizational structure: a tall structure has many levels; a flat structure has few. This is different from span of control, which looks at how many direct reports a manager has and thus the organization’s width, not its depth. The chain of command maps who holds authority along the reporting lines, but it doesn’t specify how many levels there are. Organizational width relates to breadth at a given level, again tying more to how many subordinates a manager oversees rather than the total number of hierarchical layers.